Understanding your bill

  • The University requires full payment of each semester’s charges by August 15 or January 5 before the semester’s classes for traditional undergraduate students. For non-traditional and graduate students, payment should be made prior to the first class.
  • Notification from the Financial Aid Office of grants, scholarships, or a guaranteed student loan will be accepted in lieu of payment by cash.
  • If using federal financial aid, tuition disbursements will be made to a student’s account after the start of the course.
  • Failing to observe this schedule or to make other satisfactory arrangements with the Business Office, may impact the right to begin or continue work at Concordia and may impact registration, transcripts and diplomas, and use of the student ID card.
  • If students must rely on others for financial resources, they are held responsible for seeing to it that financial sponsors observe the payment schedule.

Use the graphic / PDF below, and the definitions of some of the terms, to get a better understanding of your bill.

Payment options

You can check your tuition balance, make payments online, and confirm payments using the Student Payment site. This link can also be found on the Portal under the “Student” tab in the channel titled “Pay My Bill Online”.

As of July 1st 2023, all domestic credit card transactions will be charged a 2.95% non-refundable fee, and international cards will be charged a 4.25% ($3.00 minimum) fee. As of June 1st 2023, each ACH transaction will incur a flat $0.50 fee due to changes in our payment processor's fraud review and protection process.

Additional information

Balance refund process

According to Federal Regulation FR 72-152, any remaining Federal funds after current semester charges will be released to the student within 14 days of the funds being applied to the student account. These releases will be automatically processed. Students are responsible for updating their address and direct deposit information; as well as updating their form if circumstances or the desired balance release options change. If we do not receive a Balance Release Options form completed by the student, university practice is to mail a check to the address on file. At any time students have the ability to change how remaining funds from federal application can be received by completing another Balance Release Options form. Concordia University will keep this form on file. Any adjustments made to a student account after the funds have been released will be the student’s responsibility and must be paid in full before the outstanding balance hold will be removed. Please note: If a student wishes to return Federal loan money back to the government, the student must contact the Financial Aid Office 262-243-4569 prior to their disbursement date.

Questions?

Do you need to discuss your finances, a hold on your account, veteran benefits, have a question about your billing statement? Request an appointment with a Business office clerk today! If you have other questions, please feel free to give us a call:

  • Billing Office: 734-995-7586
  • Financial Aid Office: 734-995-7408
  • Registrar Office: 734-995-7413
  • Resident Life Office: 734-995-7342